Wednesday, September 03, 2008

Strange reason, Customer service,Alcala, Gazpacho

I am sorry that I could not post my 99th Blogpost Sunday. The reason was that I had missed my connecting flight and was on Air flying back home from London. The reason for missing the connecting flight was strange!!! as below.

I was to take the 0630 pm flight from Madrid to London and connect to Bombay for the 2150 Hrs. I reached Barajas Terminal 4 around 4pm and was told to take the 1730Hrs BA flight which was delayed by an hour, thus giving me a chance to reach London early. We boarded at 1830 and pushed back. Then to our surprise we were put on hold on edge of the runway for want of a legal requirement for the take off weight which needs to be reported. Unfortunately there was a communication gap between, the flight crew, ground attendendant, Heathrow and Madrid. So we waited for 90 minutes at the edge of the runway. By then the fuel had depleted so we had to return to gate, get the required information, top up fuel and left 3 hrs late. The 630 pm flight long gone. We reached London at 1015 pm with Heathrow wearing a deserted look.

Yes, this gave a chance to interact with the customer service at Heathrow terminal 5. I must thank the Customer service agent Rob Martin who was kind enough to put me on to the next direct flight to Bangalore Saturday evening. I had Jet Airways connection from Bombay to Bangalore.(All this was done to avoid a stop over in London as well as to reach Bangalore early!!!). They also provided me an accomadation at Reniassance airport hotel at Heathrow as well as voucher for travel and breakfast. So I must say that BA did their best. I did stay over. This gave me a chance to explore terminal 5 in detail before boarding the flight. In my opinion the versatality of Terminal 4 is missing in Terminal 5.

I was amazed by the size of Madrid Airport. I am told it is the second largest single terminal building in the world (700,000 Sq Met) after Hong Kong Terminal 1. Yes, the access to the terminal can be confusing as were some of the Highway signs in Madrid. Barcelona was clear, No such issues. So watch out!!!!.

I had a chance to explore the city of Alcala. This is about 20 Kms from Madrid and looks historical with universities. We did spend a couple of days. I had chance to taste the veg tomato soup Gazpacho. Excellent for vegeterians to cool themselves. Yes, it was hot at 104F. The hotel I stayed in Alcala was great with good rooms and Facilities and in calm area away from noise. Good place to relax.

Yes, It is another matter, that we bumped in to plenty of girls with whom you would not like to have encounters!!!!.

Ok, till next week, take it easy and take care; Live conciously.

Regards
Karthik.

Sunday, August 24, 2008

Terminal 5,Clecy, Monarch, Flybe, Rambla,

I am in the Middle of 2 weeks travel in Europe covering UK, France and Spain. I am posting this Blog from Barcelona where it is 7pm and still an hour to for the sunset.

I had passed through Heathrow, Terminal 5, Monday on the way to Manchester. I must say things appear to have settled down there after all the initial chaos. The gates, Lifts seem to work in order. Of course, Not sure if the aero bridge works for the Ex terminal 4 flights. We were pulled in to the open landing area in to terminal 5 by bus. In my view the Southerrn Gallery lounge seems to be better to quickly grab something to catch connecting flights (Lot of escalators etc for the Northern gallery). Lets see how things shape up when all the flights move in. (My return flight to Bombay will be from Terminal 4).

I was amazed to see 100s of varieties of cheese during my stay in Clecy, France. (Normandy) for a person who has not seen or eaten cheese till about few years ago, this was a mind boggling experience. The Hotel serves almost 20 varities of Cheese for desert and each taste and flavor was unique. So it was all cheese tasting experience over 3 days. Yes, the french veg cusine was managable (Ofcourse, Italian is mouth watering). Yes, we did get a chance to see some of the areas totally bombed during the world war II. Didnt have time to go Normandy Beach.

I had an oppurtunit to fly low cost / budget airliner to my trips with in Europe. I flew Flybe to Rennes( For visit to Conde) and Monarch to Barcelona. (Both are from Manchester). Both flights were on time, good service. (Yes you got to pay for everything) This helps you to travel to small cities and avoid hassels of big airports.

For the weekend, I am in Barcelona. What a historical city. I thought Rome was the ultimate. But I guess Barcelona would give any historic city a run for the money. The best way to see the city is the Hop in hop out bus Barcelona Turistic. 26 Euros for 2 days and you can almost cover 50-60% of city thro the tour. Yes, you can walk around to get closer to action. A walk on the La Rambla is a must to see the sights of history, art, and see of people. Bus and train are cheap and good way to move around the city using Barcelona Card.
It has been a hectic week, so no time to read and post thoughts. Came across this interesting article on Dhirubhai Ambani. Very thought provoking.

Till next week, Take it easy and take care; Live conciously.
Regards
Karthik.




Sunday, August 17, 2008

3000, Packing, Independence day thoughts, Alumni

I am delighted to see in the Web page counter that my blog has hit 3000 hits in the last 10 months. Out of curiosity, I installed the site meter to see the traffic to my site. This is indeed a surprise. Yes, some of the visitors could be accidental. But I am sure some of them out there may find the information useful or amusing.(!!). This works to about 10 visitors a day. Let me see how best I can improve the traffic to the site.

I am just packing my bags for a 2 week trip to Europe tonight. The podcast by Mark on packing bags for tour in timely. Mark manages 5 country, 20+ days tour without a checked in baggage. There is also video and slides for the premium content members. My wife does most of the packing for me and I shared the video with her. She did pick up some tips from Mark (Rolling out clothes as well as Laundry bag usage). My premium content membership expired 1st August, I am glad I did renew it for another year. (Just waited for the optimum credit card billing cycle period). It is the best 150$ you could ever spend and the returns are many fold. Lot of new contents/ tools are promised.
I must say I am really enjoying Lucy Kellaway podcast. It is worth listening to get another view of management as well as every happening in life. The satire is some times so touchy. Some times fellow morning walkers give me a curious look seeing my facial expression up on listening to the podcast in my Ipod. Please give it a try.

We did celebrate our 62nd independence day here in Diamond District by Flag hoisting and playing patriotic songs. I could recollect the India's Silver Jubilee independence day in 1972(25th). Time just files. I guess, We have made a lot of progress, especially in the last 10 years in communications, technology, infrastructure. Yes, much more need to be done, more so in bringing in communal harmony, poverty alleviation, Clean drinking water and eliminate diseases that affect children like Polio, whooping cough, measles etc.
On a personal side, yesterday was Raksha Bandhan, the festival that connects brother and sisters. Sisters tie Rakhi on their brother's wrist on this day. I did receive Rakhi from both my sisters. (That was unexpected, as I was under the impression that the courier would have been closed, Yesterday, Saturday, they werent!!).

I have also received intimation that silver jubliee reunion, after 25th year of passing out of 1983 Batch of Thiagarajar college of Engineering, Madurai has been scheduled during October 2008. Travel schedule permitting, it would be a great occasion to see how much has happened in all the folks lives. I look forward to catching up with folks. Some of them would be Grand parents !!!!!.

Till next week, take it easy and take care; Live conciously.
Karthik.


Sunday, August 10, 2008

Quickpost

I am making this a quick post as I am not keeping well (Mostly fatigue) as well as some catch up to do on the home front Sunday evening.

I tried out the new web search engine Cuil and I must say I am impressed with the results. Cuil is knowledge in Irish, I am told. The results are displayed in column and the background looks pleasant. I remember, being introduced to Google in my BASF days in 1999 and I got a feeling that time that Google would give everyone a run for the money. I am getting the same feeling with Cuil. Lets wait and see.

For those in this part of the world pronouniciation is an issue, This looks a good website. I tried out some of the unknown. English is complex is it not!!!. Try this quiz!!.
I got the summary of the book, Transparency written by Warren Bennis, Daniel Goleman and James O'toole. Not a new concept, but intersting insights. You may listen to the podcast here about the book. It all boils down to candor, Trust. I guess.

Ok, Time to go. I will fit in a slot some time in the middle of the week. Looking forward to the Independence day celebrations on Friday. I already got the license to enjoy the day from my English Boss. Jai Hind.

Karthik.

Sunday, August 03, 2008

Multitasking, Randy Pausch, Kiran Bedi.

I read some time back Alan Pease's book, why Men don't listen and Women cant read maps. (May be 5 years back!!). One of the things against men is that they cant multitask and women are better at it. While always agreed that we men cant multitask, I wasn't sure whether women are good at it. I learned through proxy today. Lalitha is away from Bangalore for 2 days and so the Kitchen responsibility came up on me, that was the easy part. The hard part was maid servant didnt turn up unexpectedly, so all the house cleaning, dishwashing, answering the door bell, telephone etc started happening fell up on me and more so at one time that my Mind almost started paralysing and I started sweating!!. Doing all this the energy drain out was like an 100metre sprinter after the race. I had seen my wife doing all this effortlessly, without letting milk boil over or the tap water in the sink overflowing etc etc. Yes, Multitasking is women's virtue. Men are light years behind to catch up, I guess!!!.

I am sad to report that Randy Pausch passed away last week at the age of 47. Randy was suffering from a kind of liver cancer. He gave a famous Last lecture September last year at CMU, Pensylvania, which is now one of the most watched video on youtube (5.5 Millions). One thing I learned from the lecture is all people are all good, be patient, they will turn good. It is a great video with lot of personal touch. Please set aside 75 Minutes of your time to watch this emotional video. Randy Pausch's time management lecture is also a great treat where he talks about time famine and systemic solutions.

Intrestingly this lead me to search for the most watched videos and the top most video is at 20 Million viewers!!!.

Continuing with youtube, I watched with interest,Ms. Kiran Bedi, the Ex Police Commissioner who revlutionised the Indian Police force giving a lecture at Google India. She had a great message for corporate people which was "take the fullest support of your family and have it as your strength and bulldoze the heirarchy and at some stage they would give up and accept you. Great take.

Gary Coleman has an intesting conversation with Larry Brilliant, ED, Google.org, in the More than sound podcast. It touches on compasionate capitalism which is intersting. There are lot of references to the Asian way of living in the discussions.

Ok, till next week, take it easy and take care,Live conciously.

Regards
Karthik.

Sunday, July 27, 2008

Mullah, Dabbahwalah, Lucy Kellaway, UNNATHI.

Just realized that I am in to the nervous Ninety's on the number of Blogs. By the way I am glad my last week prediction that the government would survive was proved Right. With all the crisis, the last thing we need is an early election.!!!

I was listening to Wayne Turmel talking about Mullah Nasruddin on the witty aspects of work. I have read stories in the form of cartoons of Mullah Nasruddin during school days with a lot of wit, deep message as well as culture that was prevailing. I could recollect similar tales of the Jestor Tenali Rama during the Emperor Krishnadevaraya in South India. One can not forget the wit, intelect and sharp minded nature of Raja Birbal in the court of Emperor Akbar. Wonder, who else would fit the bill in the list. Yes, the fictious charecter, Sir Humphrey Appleby would fit well in the BBC Serial Yes Minister (The sequel, Yes Prime Minister!!).

I just wondered, why I never wrote about the Dabbawala's of Bombay?. So many magazines (latest being last week's The economist) have covered their Greater than 6sigma performance and even HBR / Newyork times have marvelled at their work. Ofcourse, my personal experience being one of their customer at the beginning of my career in 1985/86 in Bombay waiting for the dubbah(Lunch box) to arrive from a Dombivali mess serving the bachellors (I was working in Kalwa the only railway station in India without a road approach to the station, you have to walk on the railway track to get in/ out, what a risk!!???). They were never late, never missed even for a day(rain or shine) in the 7 months I used their service. They have still sustained their levels of service with the same quality and committment. So a big thank you for filling the stomach. Keep up the great work!!!.

I encourage all of you to read or listen to Lucy Kellaway podcast/ blog in Financial times. I accidentally discovered her podcast in Itunes when I surfed the ITUNES UK Store. The sarcarsm/ the pungence/ the candidness/ the dressdown on business practices/ people/leaders are treat to hear during the walk. It is a good lesson some times how not to be a leader. (Her attack on Business jargon like Going forward usage, was a treat!!, the english accent so filling to the ear!) I dont think anybody has touched the business issues so openly. It is worth listening. Please dont give it a miss. I cant wait to finish the 50 or so podcast in my Ipod.

Yes, the column of Ask Annie on CNN and Liz Ryan on Business week provide great answers to your Business/work related/professional aspects/ career questions.

I would close this week, (Need to do quick, power outage for the past 10 hrs, back up power dwindling, the curse of Power crisis all over India for the last 2 weeks) with the great service provided by the "UNNATI"social service organisation. They do a lot of voluntory service in teaching the vocatioanal skills in children below 18 so that children can become independent. Great service and contributions from guys from all walks of life. You may read about it in the link I have provided and contact them to do your bit here. All contributions are exempted from Income tax. I am glad we are doing our bit over the last 2 years.

My heart goes out to all the victims in the twin Blasts in the past 48 Hrs in Bangalore and Amdavad.

Till next week, take it easy and take care; Live conciously.
Karthik.



Sunday, July 20, 2008

Downloads, Picasa2, Useful Podcasts

I am back from my Far east trip and wanted to share some of the experience.
1) First of all it was a great feeling to work without Blackberry. The BB and other mobile phones don't work there. So in a way it was relief that there are no urgent emails to answer on the run. Yes, the downside is you are not accessible during any adverse situation, but I guess those are once in blue moon situation with other means of contact. So much so, that I have decided to take the blackberry from the hip holster. It just lies in my table and wont be clinging around when I move.

2)Yes, the other side to the communication is the amazingly High download speeds of internet. I had downloaded 7 Gb(Yes Gigabytes) of podcast in 4 Hrs time. That worked at a rate of 30Mb of data downloaded per minute and about .5Mb/sec. I tested the connection and I could get upload speed of 450KBPS. As was the wifi connections seem to be available every where. This speed was in the hotel and my Korean friends indicated that the hotel I stayed didnt have that much of high speed connection. They are used to download 750MB file size in less than 10 minutes. It was an amazing experience similar to the one in Tokyo last year but here the speed was mind boggling.

3) The Incheon Airport and Shanghai airport are state of the art and gates and walkway extending to more than 1kilometer end to end. The facilities inside the terminal like resturants, shopping as well as equal distribution of amneities were always within reasonable distance of walking. Yes, the walk to immigration counter from the aircraft door can be energy sapping after a long flight!!!. One thing that amazed me in Shanghai/ Seoul airports was that we were out of the aircraft in less than 2 minutes after parking. (Despite being in coach). It always take no less than 10 minutes to come out of any Indian Airports, wonder Why???.
4) The other thing that amazed me in Korea was the punctuality!! meetingrooms were 90% full always 5 to 10 min ahead of schedule, people were ready and waiting, people came to pick you up 5 min before time. Not one event started late!!. I was wonderstruck. May be the compulsory draft that brings discipline in people I am pondering!.

Ok, on to some other aspects, here we go.

I am glad I could find Picasa2 to upload the photos in to my blog. This task was always a nuisance to post photos without distortion in the blog. The only disadvantage is that you can post only 4 photos at a time. Some one find a way to beat around it by creating 3 separate files and combining them as one.

I am sure folks are aware of the podcast alley, which provides a chance to pay back the podcasters with your vote on most favourite podcaster. I have kept in my routine task to post my vote for my favorite podcasters. With ITunes allowing recent registration in India I look forward to an active interaction in this process.Here are some of the podcasts, I have added to my Ipod list to listen to.(Yes, finding time to listen to all will not be easy, lets worry about that later).

Business Essentials. Practical aspects done from Australia.
David Maisters Business essentials. Worth in Gold. I am of too small stature to comment about David.
Leadership in GOLD.
Plain Simple management. Common sense I assume.
Smarter by the minute.
Thinking for business success.
Knowledge at Wharton.
Leadership 101.
Lucy Kellaway FT.com
Stuff you should know.

Yes, I havent covered by religious and spiritual aspects which are in my personal domain.
So, let's see if the Indian government survives the trust vote on Nuclear deal in the parliament, Tuesday. My gut feeling is it might Just!!.

Ok, till next week, take it easy and take care; live conciously.
Regards
Karthik.



Saturday, July 19, 2008

K Nagarajan Model High School Karaikudi.

I learned from a mutual friend that my school teacher at Dr Alagappa Model Higher secondary School, Karaikudy, Mr K Nagarajan passed away some time back. Mr Nagarajan took Maths and English classes during my 9th and 10th Grade during 1976-78. He had a passion for English and helped us to understand the subjects better.

Mr Nagarajan was very involved when he taught Shakespeare and Charles Dickens. He also helped us understand Algebra better. He went on to become the headmaster of the school in the mid 80s before retiring in the early 90s.

The model High school teachers generated best out of the students. I think we owe our success to whatever they did to us. Yes, Time do take away them from us. We owe all of them a big thanks for what they did to us.
I am sure Mr Nagarajan's family would have the courage to bear this irrepairable loss. May his soul rest in peace.
Regards
Karthik.

431 and Korea Photos.


The way to fortune teller's Home.




















Korean Eating tradition.















Architecture in Jejju Island













431 KM speed on MAGLEV Train to Shanghai Airport.
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Korean wedding ceremony.


















BRIDGE TOO FAR


















KOREAN FOLK VILLAGE entrance.
















KOREAN COOL NOODLES and Green gram Pancake(Indian!!!).
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Korean Woman Traditional Dress
















SH Kim who took trouble to make sure my Korean trip was trouble free and memorable. He had lot of personal commitments which he set aside.











Honeywell Korea.
















Honeywell Turbo Shanghai.
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Sunday, July 13, 2008

Thoughts from Far East.

I am posting this column from Shiheung City, South Korea. This week blog almost didn't happen as the scrips on home page by default goes Korean. So Clicked by practice the link and the new post link opened up. Looks like practice, practice, practice as they say.
I reached here Thursday on a week trip. The land of Morning Calm looks calm in a sense as we go out of Seoul. Yes, I had heard a lot about Seoul traffic jams and we did get stuck in to one Saturday. The 60 Km journey took 5 Hours.

My colleague SH Kim from Honeywell Korea, set aside his personal situation to take me to the Korean folk village at Yongin city which is about 80 Kms from here. Any foreigner visiting Korea must visit this place to understand the Korean value, culture, belief and tradition. The 4 Hrs I spent gave me a lot insight in to Korean life. I could also see lot of similarities as seen across Asian culture. Some of the practices and customs (Like grand celebrations of one's 60th Birthday) was similar to the Indian traditions. It was time well spent. The food court is worth spending time. The folk dance was amazing. It was thrilling experience to watch the Korean wedding ceremony. I will post the pictures next week once I am back home.
I also did some shopping in the Insadong shopping area for Korean Souviniers, It is worth spending time to see Korean art. Of course, overall the cost seems at least 40% expensive for everything I purchased. Looks like Korean Won is a strong currency and Korea purchase power parity seems High and not favorable to tourists.

My wife was insisting that I pack some food item from home for this trip as the general belief is that vegetarians have problem in this part of the world.(More so with my additional special needs). I must admit this week in both Shanghai and so far here, I have not faced any problem. In fact, I had one of the best barley drink here in Seoul. I fully believe that as long as you are able to communicate what you want, you would get something. Yes, the tongue should coordinate with mind. Communication is the key to a full stomach.

Moving from food, I had the great experience in Shanghai traveling on the MAGLEV train to Shanghai airport.The train reached max speed of 431 Km/hr. It was an amazing experience. Try that out. Yes,be warned that when you take the MAGLEV from the airport and then take taxi to the Hotel etc. Be ready to see and insist with the driver to down the TAXI meter as soon as you board in. You may be ripped off, if that doesn't happen. Also insist for print receipt.
I was also impressed with Dragon Air which I flew from Bangalore to Shanghai.

The service was good. Coffee the best in a long time in a flight. The flight from Bangalore was delayed and I missed the connecting flight, but the customers service personnel were waiting with Alternate boarding pass.

Further on travel Marshall Goldsmith has posted an interesting forum on Business travel tips in HBR. As he mentions, I always change the watch to the new time zone and makes sure I think everything in that time zone. It is tuff but you would get used to it if you practice.

It was amazing to read and watch the followup interviews on the rescue of Ingrid Betancourt. What an effort by the rescue team and what an ordeal She has undergone??. Larry King Handled that well. Bravo.
Till next week, take it easy and take care; Live Conciously.
Regards
Karthik.

Sunday, July 06, 2008

Sam Manekshaw, Digital Native, Ergostretch.

I missed posting my thoughts on Field Marshall, Sam Manekshaw who passed away last week. Sam Bhadhur as he was affectionately called (Being from Gorkha Regiment) was my childhood hero. I can still recollect the news paper reading when I was about 8 years, as to how he planned and lead the 1971 war. Of course it is a team effort, the support he got from the Navy and Airforce lead then by SM Nanda and PC Lal were no less. In my opinion,1971 war brought India on the world map of elite nations who can help other nations. Well served, Sir. May his soul rest in peace.

We have been asked to switch to a new expense reporting system CONCUR, Let us see how it goes, All I have heard of it is just grit and do it. Will be intresting to see the road blocks ahead.
I was listening to the Anna Farmery podcast this week and I was fascinated by the podcast with Paul Young He mentioned the words Digital Native and Digitial Migrant. Fabulos concept as to how people who all along lived in digital aspects around them or embraced it as the technology just came through. That got me thinking for a long time!!!. Wonder how much impact digital life has on us!!.

I came across this Ergobreak software. This is cool. When you sit absorbed and dont count the passing of time only to find tired eyes and numb fingers. This program kind of reminds you to take break. Try this out.

I was also reading the Economist supplement of New trends in energy alternatives with Wind,Geothermal, Solar, Batteries etc. Ofcourse, people call the coal as King coal and Oil as Queen Oil and that their empire will regin on. Lets see for how long?.

Ok, Till next week, Take it easy and take care; live conciously.
Karthik.

Sunday, June 29, 2008

History, Karmyablogy, Welchway.

Today being my son's birthday, we had a good time spending time on recap over the past 14 years of his life. We(Lalitha and I) also explained how things were in the mid 60 to 90s in our childhood. It is more or less on the lines of RK Narayan's stories.My Son couldn't believe that we lived without Television, computers as well as travel of 100 Km was as exciting as travel to Newyork from India. We also made him see the change in life style like joint families, joint decisions, comadadre and consulting with people on everything. Yes, that is where the generational change happens I assume. He still feels that I am lying when I said that I saw Black and white television when I was 22.!!!. When I mentioned that the 192 pages of a school Blank note book costed Re.1(US 2cents) he fell of the chair. It is 50 cents now.

I participated in the live webmeeting conducted by Wayne turmel last week using DIMDIM. This was on how to manage the remote teams. A practical aspects to work around,more so in the age of globalisation. Wayne does very good meetings besides his podcast. Worth giving a try. I geuss DIMDIM looks value for money. This is great for webmeeting and save costs of telephone call.

Jack welch has launed his website the Welchway. Lot of interesting stuff out there. Pl give a try. In repsonse to the Jack's thoughts on Working for a good or bad boss, I posted the question in MT forum.

I also came across an intersting management thoughts from website, Kamyabology (whatever it means). It has useful presentations on management aspects,career management etc. Worth exploring. I get email notifications on some practical PPT files.

I had requested the review of my resume from MT resume review service it is new service launched recently by MT. The price is meagre US50$ which is even low by Indian standards. Wendii Lord who manages this service at the back end. More than anything else, it is my way of appreciation for the great service done by Mike and Mark. The 180$ premium content amount I pay per annum is chicken feed for what I get in return. I wil keep you updated once I receive the feedback.

I long felt the need for a print cum scanner at home and we did buy one (hp model) yesterday. This will help to scan and share print docuements. The price of 85US$ was value for money.

I heard a very practical conversation between Lisa Haneberg in her fireside chat collection with Dr Marty Seldman Again goes to show stamina is critical for focus, excellence, discipline and excecution. I agree with Lisa thinking that you shouldnt be the last person or not knowing what your strengths and weakness are!!!.

Yes, this week had its chance to gauge value of network. There were some situation that required to take important decisions that kept coming up, valuable counselling from friends and well wishers helped to see the issue in broader perspective and helped to come to a final decisions. Their inputs has been significant and helps you to see hidden issues.

Ok, Till next week, take it easy and take care; live conciously.
Regards
Karthik.

Sunday, June 22, 2008

Good news,Infopig, Tom & Jerry, Sadnews

I am glad to let you know that there have been significant progress in our upcoming construction of our FLAT in Park III Apartments, constructed by Renaissance builders. There have been significant delays and deviations that started happening. Thanks to the team work of active engagement, close coordination and followup done by the adhoc team of 5 members, formed on behalf of 95 owners (Potential) helped us resolve amicably some issues that crept up and threatened the whole integrity of the project. Thanks to Mr Suparna for tirelessly coordinating all the activities on behalf of the team. It is a small but significant victory. We are aware that the next 4 months are crucial for timely completion as promised. To be fair to the builder, the entire real estate and construction industry is caught in a price raise, labor shortage spin and project delays of up to 2 years are common. Yes, while my side of the bargain is less than 8 months, today I met people who had booked flats more than 3 years back and were promised possession in May 2007. Some story. Will keep you posted as significant developments happen.

Atlast more than a month after commisoning of the dreaded new airport, I had a chance to visit the place to see off a relative who was on travel to the USA. While I made the journey during the offpeak hours, the approach roads to the airport is excellant for the last 25 kms to the airport. The airport per se is an eyesore, poor parking management (You need to park miles away for long term parking and some dual parkings which are confusing) the vehicle managment is passengers nightmare as once you get down from your vehicle, you need to cross a road where vehciles ply at 100 a minute. As a safety Manager,I am just waiting to hear the first serious passenger accident soon. The airport complex itself is a disappointment, looking like a matchbox in a million acre field. In the 20 countries I have visited, never seen an so much pre commisoning hype for an airport and ending up such ugly one like this. Again like Indian sports, good excecution, poor finish. Thankfully, my travels are less these days to have less of practical pains of this unhappy experience. The worst insult to injury was that Rs.1050 (US$25) as user fee was not collected as part of the ticket and we need to chase for the rupee to payout. So much for coordination.!!.

I came across the the INFOPIG a great website of RSS feeds that kind of neat combines all the info on various aspects. Good to try it out. I also took time off yesterday(Didnt open the laptop) to watch Tom and Jerry show for an hour. The show was so refreshing and so much creativity besides laughter all the way. I am sure folks take time off to see and relax themselves.


Not sure If I shared the Carly Fiorina Speech link here. I listened to her speech she delivered at Stanford. I am always fascinated by the turn around she did in HP. She mentions the key aspects as Leadership, People, Change. For leaders, Creativity, Colloboration, Charecter are a must to succeeed. Great speech and intersting Q&A.
I am saddened by the passing away of Jane McGrath this morning. Glenn did so much for the cancer society on her behalf. May her soul rest in peace.

Ok, till next week, take it easy and take care; Live conciously.
Karthik.

Sunday, June 15, 2008

Cynisms, Hate IT, Fathers day, Benefits

It has been a while I have expressed some sort of frustrations in this forum. So here I go on the soap Box.

1) I have always had the least of regards for most of the civil servants and the government Bureaucracy. They are known as Babus. I never wanted to go in to that line. Thankfully it never happened.(My father is a retired federal government paid scientist!!) Working in world class MNCs (over the past 18 years)who value the core of integrity with policies implementing FCPA ( I am a certified FCPA trainer) has further distanced me further from this people. Enhancing my core competence too has made me to more of strategic role in my job rather than chasing them for getting done the day to day jobs. Over the years, the feelings are further enhanced by the rarest of interactions one encouter. In short, I stay away from them. I have never seen such a class of people more unfriendly in the developed/ developing world in my travel of more than 20 countries. Ofcourse, here is the other side to the story!!.

Yes, they find a way to harass people by raising issues on aspects that were done many years ago and make them run from pillar to post.That you had no clue that such thing would ever come. Nor when one goes to the railway station to receive relatives. Wonder when things will change!! Not in my life time I guess.

2)Ok, enough of my cribbing. I was also astounded that schools have banned students from bringing cell phone in to the school/ college premises. I am all for not using cellphone during class hours or in the school timings and if found using at that time the school management can confiscate or even take punitive measures. Today an average child commutes 2 Hrs to School and another couple of hours to attend coaching classes etc. Were there an emergency or need to get in touch with the child, How the devil it can be done?, I wonder!!!. Some thinking gap I guess in the educators, who are also out of sync with the way the world is changing. Wonder when they will catch up?.

I cant blame the schools, why to blame them. Even IT (Information technology) folks are out in sync. Here is a great article by Susan Cramm on why every one hates IT. Yes, I have some good friends in IT from my previous Jobs. But mostly I agree with what is said here. One of my friend has an interesting experience, when IT folks advised not use firefox browser as it can have security issues. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!. That are the signs of things for you. Yes, Susy has posted a latest blog on why every one should love IT.

Wayne Turmel has a great conversation with Ken Blanchard, the author of 1 minute manager. Wayne talks about the new book, 1 minute enterpreneur. Great listen. The act of 1 minute manager as 1minute goal, 1 Minute Praise and 1 minute correction and reprimand is common sense right.(But never adhered to). Also listen to Anna Farmery of the engaging brand on conversation on how to manage stress in the workplace with Cary Cooper

I have posted in the manager tool forum on the Indian employee compensation and benefits. Wonder if in any other part of the world employees are given so many allowances and perquisites as well as employer paying the Fringe benefit tax to the government.

I was dumbfounded literally by this article as Hillary Clinton as possible Running mate yes for John MCCain. Yes, personally I was disappointed that she didnt make it. In my conversation with many of my American friends that we felt that women is what America needs to bring in sweeping changes. Somewhere things didnt go the way. As Economist wrote last year,that it will be Hillary Clinton's loss should she has to loose the democratic nomiation. Lets see how things take shape in the form of running mates for both the candidates!!. I guess religious feelings will go some way.

Yes, I close my thoughts on being thankful to my Father on Father's day. I have great respect for my father and called him to wish father' day. But we always disagreed on issues and how we viewed things. The only thing that is common is our unrelenting support for WestIndian cricket and discuss when Indian cricket team does badly. Yes, We were one of the few who were very saddened won India won the cricket world cup in 1983. Mercifully, the agony never returned so far. HAPPY FATHERS DAY to all the DADs in the world. Have a good time and enjoy the success of your children.

Till next week, Take it easy and take care; Live conciously.

Regards
Karthik.




Sunday, June 08, 2008

Narashima,Career change, NEW Y2K, Process audits, Irenea Sendler

This week it was all happening.

This Friday,I was for a taking an autorixa (3 wheeler) to attend a meeting. My car was unavailable for the fact that my son has to be picked up from the school. While proceeding to the meeting with my builder in Malleswaram from Honeywell Office (A distance of 10 Miles), I saw (rather my autorixa driver, His name was Narashima) a wallet falling out of the hip pocket from the 2 wheeler (Scooter) in an intersection. He stopped and picked it up and handed over to me so that it can be handed over to the owner. The Indian social system is such that if an auto driver hands it over to the owner or the police, there will be more questions and things can go tangential if something is missing for various reasons. (Many taxi/ Auto drivers are held in low esteem in India). So I opened the wallet and found 4 credit cards, PAN card, and many business cards of other personnel, but no business cards or cell phone number of the owner of the wallet. I then started calling each of the business card personnel that was in the wallet to see if they know the owner of the wallet. Long story shot, I did find one person who managed to make contact with the wallet owner and he could come and meet me. I duly handed over the wallet to him. It was good that I could do that. One take away is to keep your contact numbers, (May be write in credit cards, keep 2 or 3 business cards in Wallet).

Over the last a year or so with the Indian economy getting vibrant more and more opportunities are coming for a better career for Indian professionals. In my discussions with many of my friends and colleagues and even for myself, we always get the call from recruiters as to if we are willing to look for a change. While many or most of the times, you just let the situation pass. Once in blue moon, we sense that happenings are of good platform for career change. So I just posted the question as to what we should do if everything is going well in Manager-tools forum. Lets see wait to the response.

I came across an interesting photo in Fortune magazine of the mechanical fuel filling pump which cant sell more than 3.99 $ gas and more than 99.99$ sale. Interesting, 17,000 such pumps needs change and will cost 12,000$ each. WOW!!!!. Who would have thought that this will be another Y2K.

Also I was moved by this story out there in the magazine for Citicorp trader Craig Gile who was sentenced to 1 year in prison for falsifying records. Wonder, where from you are caught.!!!. Some times law can take its course fast on some mundane events just to show the world and others to teach lesson.

Few articles I have found very practical, then this one by Michael Hammer on Process audits. It covers the whole gambit of shaping up the 5 process capability with Infrastructure, Performers, Owners, design, Metrics(IPODm) and 4 enterprise capabilities as Leadership, Culture,Expertise, Governance and his model to check maturity. Fabulous article. It won the Mckinsey award. It is must read for everyone to see a large scheme of things and big picture.

Finally, as weekly reader of economist on Sunday mornings, I happen to read Obituary every week. I was touched by passing away of Irena Sendler. It appears that she did as much as Oscar Schindler during Nazi atrocities made legend by the movie Schindler's list by Spielberg. Some times it doesnt get recognized.

Ok, Lalitha has to rush to the new Airport this evening for unscheduled visit. I will share her Nightmare or whatever experience to the Airport next week. (OF course today being Sunday, it could all be different).
Glad to see Steve Pavlina back in the podcast. Also came across a good Tamil podcast on random ramblings.

Till next week, Take it easy and take care; Live Consciously.
Regards
Karthik.

Sunday, June 01, 2008

Monsoon, College, DiSC, Monkey.


As I write this blog at 4pm Local time here in Bangalore, the rain is smashing out in the window, announcing the arrival of Monsoon on time( May be a day ahead as It rained heavily yesterday). I am glad the summer is over for this part of India. It was hot by any standards, with mercury touching 100F one day. (effect of global warming, I guess). Any way lets look for good wet season. Yes it would affect the time we spend walking for exercise, thus the time spent on Ipod. Any way self interest should be at the back end when large public interest are things that matter.

I am glad after lot of deliberations and chase, we managed to get the Pre university college admissions for my daughter for . The college will open next week and there are lot of regulations to go by. Wonder, how much of it will be practical to implement in this modern world. I am also puzzled at the orientation program arranged for parents this week. Wonder Why?. Never ever remember my parents coming any where near my school(even for complaining about me to the class teacher or for all the mischief I use to do at home). Looks like simple system / process of education is made more complex. Incidentally from this week schools have reopened after summer holidays of 8 weeks,(It just flew) so it is going to be hectic morning run for the next 10 months. See picture is great, I guess we all have done that.

I attended the DiSC training cum marketing session yesterday conducted by Iamontrac agency of Bangalore. The session was interesting. I basically attended to kind of have a chance to meeting people from HR area as thats where these kind of sessions are focussed.This is official DiSC trainer certification course, there is lot of potential for this from trainer perspective as DiSC, I feel is a good way to understand behavioral and Ego issues. The cost ca US$2000 looks reasonable to explore at some stage for taking this. This also gave me a chance to get my DiSC profile done. I was surprised a bit to see the profile as HIGH D. (Result oriented pattern with HIGH D, followed by I and equal S and C). The profile threw up some surprise, may be a bit skewed as it focuses more on work front. I could pick up lot of interesting conversations with the fellow participants so it was time well spent.
I was amazed when I read the HBR article, Who has got the monkey, the article is 35 years old, and nothing has changed in 35 years.It is all about delegation and close supervision. As, Mark Horstman insists, it is all about coaching, One on ones, delegation,Feedback and Performance review. Interestingly, Mark has come out with a fabulous 5 part video on giving feedback. Watch here.

So, the new Bangalore airport looks like passengers nightmare, All my friends are having lot of grouse. Thank god I have no travel planned this time. Some new services are on for transportation to the New airport through shared cab ride for US$7. (Airlift) which is good 2 to 3 Hr drive from east or south end of city.

Ok, Till next week, take it easy and take care; Live Consciously.
Regards
Karthik.

Sunday, May 25, 2008

HAL; Interesting thoguhts.

A tribute to the HAL Airport, Bangalore which was closed after so many years(45 Years!!) of service yesterday (Saturday). I made all the business trips and Personal journeys from this Airport and got a chance to see the world from door step. We reside very near this airport and used to watch aircraft land and take off. (Yes the noise during midnight is sleep breaker, that is OK) The new Airport is situated 40 Kms from home and the road conditions are so bad that it would take 3 Hrs to reach and then take a 40 min flight to nearby cities like Mangalore, Madras. That is some planning for our politician. Yes, the newly launched bus service looks cute for the ride to the New airport. I will get a chance to see the new airport after 2 weeks.

This week was also kind of memorable as it brought me to a stage where parents run for children's school admissions. My daughter's ICSE 10th Standard(Grade) results were announced Tuesday. From that day, it is running pillar to post for every college in Bangalore for Pre university( 2 years). The fact that there are affirmative action programs in schools don't help you, if you are in General category. (My home state is worst off one, so any where else in better!!!) Lets keep our fingers crossed and see what comes out this week when the colleges will release the admissions list. Far cry from the old days when merit alone is enough to get admissions in to what you wanted.

On a political note, I am happy that the new government is formed in the state after all the chaos of the past 4 years. I am glad that people have given mandate for a stable government. It is another matter that I didn't vote, nor bothered to see if my name is in the voting list. It has become a joke. The election day was one of the day when our servant maids and house helps are treated as VIP, by political parties wooing with Cash, BOOZE, utensils etc as a pay off for their vote.

I was reading couple of HBR articles written in the 1980s, and nothing has changed over the last 28 years. Very practical aspects covered in Boss relations as well as Managing work life balance. I am giving link below.

Must success cost So much

Nobody trusts the boss completely- Now what?

Ok, Untill next week, take it easy and take care; Live consciously.

Karthik.





Sunday, May 18, 2008

Jobs, Plastics, UAE.XOBIN


I wonder at the recent Number of jobs that are being moved out of USA/ Europe. While this was thought as a IT Phenomenon, it is fast catching up in the Manufacturing/ supply chain. This is evident from calls I receive from Overseas placement companies requesting for help in locating candidates through my network in India. While the staff costs may be low on comparable terms (Of course less liability issues in this part of the world !!) I wonder the other costs like travel for business requirements, competency aspects would be an issue. More so the Operating budgets do not take in to considerations these aspects when these positions are created and causes lot of heartburn in job content and job satisfaction or value add from incumbents perspective. This also creates an uneasy time for the person who fits in the job. I guess it all evens out for people at every part of the world. Looks like a ZERO SUM GAME.

I am amazed at the resistance to the use of plastic bags etc by school children these days as well as their commitment to protect general environment. My Kids have made sure that the Sunday market we go to, we return with no plastic bags with fruits and vegetables. We now make sure that we carry enough cloth bags to fill in all the vegetables that we purchase at the market. The kids constantly monitor the house for leaky taps and promptly orders maintenance if required without even telling us(It costs a bit its OK). They also decided to look for eco friendly features in whatever they purchase.They have also made sure that 80% of the lighting in the house is the CFL

I listen to Wayne Turmel's Cranky middle manager show for the past 12 months. He brings in to conversations with a lot of diverse issues. Please listen to this episode in which he gets the middle east perspective with Ms. Sarah Shaw. It is very informative and gives a flavor of different perspective. I request all of you reading this blog to give a try at Wayne's podcasts as well as to sign for his free news letter.

Yesterday I downloaded the Tool XOBIN (Inbox spelled reverse), it is a great tool for indexing and statistics of outlook inbox. This also separates out attachments, time at which the mails were received as well as many other features.


Finally I want to bring in J Murali who contributes to the Weekly tech column Netspeak in Hindu( Every Monday). In my early days I used to try the softwares he mentions in the article and it was of great help. I only wish there are RSS feeds to such useful column to directly tap in to the browser.

Ok, till next week, take it easy and Take care; Live consciously.

Regards
Karthik
Karaikudy@gmail.com






Sunday, May 11, 2008

Empty House, Life is so uncertain, Great Advice.


It has been a different week, the house looks quiet, things are orderly. Time just stands still. No one to shout at or order, everything you got to do yourself. WHY?. Because the children are away for a week on vacation to Bombay on their own. The accrued miles helped to get flight tickets for them on redemption. (Thanks to Jet Airways) So myself and Lalitha are alone for the past 4 days (after exactly 16 years) at home. It kind of gave a different perspective as to how life has moved on. This will also prepare us for the time in future as to kids will go their own way. So you can say a dress rehearsal for the time ahead!!!. Also I remember the time when we used to go for Holidays it will be 2 to 3 days travel by train and ofcourse spend 15 to 20 days!!. Now a days that is a luxury as well as rude to your Host I guess!!!.

Life is so uncertain. I was listening to the Podcast on Anna Farmery's The engaging brand show on Emotional Intelligence by Galba Bright. It was great show (2 sessions) on the practical approach to EI. 2 weeks later as I was listening to other podcast on the show, I was shocked/ saddened to hear Anna paying tribute to the memory of Galba. Makes you wonder about the uncertainties of life. What saddens me is that with so much uncertainty, we take life for granted and show or own egos/ like/ dislike/ hatred etc...!!.

Came across 3 fantastic articles on Leadership recently. After reading that I concluded that Leadership is all about you having the ability to have

VISION
AUTHORITY
STRATEGIC DIRECTION
ENERGY

I also came across interesting aspects which cement the traits; these are

Expose your weakness
Have Intuition.
Show Empathy
Differentiation in style.

Fabulous summary of leadership.
Also, came across this article by Larry Bossidy (EX Honeywell CEO) on How selection plays a great part in talent management.

Ok, till next week, take it easy and take care; Live Consciously.

Regards
Karthik.

Sunday, May 04, 2008

BMTC; Lenovo; Foxmarks; Docking station.

Today, I had the chance to board the BMTC bus for a 2 mile shopping trip for our weekly visit to the vegetable market. This was my first encounter in city bus for travel. (8 years!!!!) I usually take a cab or Autorixa if the need arises. I was kind of pleasantly surprised with this air conditioned Volvo bus. The fare Rs. 10 (25US cents) was worth it. Bus service has come a long way I guess.

My Son was convinced me that he would need a laptop more than a desktop for his day to day use. (Kids have come a long way I guess). I had to bow in and the selection of a good value for money laptop was difficult. I could manage to get the Lenovo Notebook. Looks like value for money with the Office 2007 software (basic) bundled in. The Laptop world at Indira Nagar here is a good shop and offers value for money. Yes, With FIFA 08 being used for games, wonder How long before the plan starts with the functionality?. ( I am told games affect computer performance!!)

Thank god I had downloaded foxmarks, the web browser synchronizer for my web use. My Official laptop crashed last week and the hard disk was replaced. While I had all the back up for the work data, the web pages I browse and store as favorites couldn't have survived but for the tool which helps you store your favorites in the server and helps you synchronize or help you retrieve favorites from any computer.

I also moved away from ITUNES in my laptop. I got a Ipod docking station to listen to the podcast. This is cool gadget, this also helps charging the IPOD as we listen. I got rid of 31GB space from my Laptop.

Came across great article in HBR on level 5 leadership by Jim Collins. How level 5 leaders, put personal aspects aside and build a great company. Interesting.

I came across a word which struck me a lot. Employee Embededness in a HBR Management update on retaining talented employee. New Jargon!!. Would HR learn to think differently!!! I wonder??.

Till next week; Take it easy and Take Care; Live consciously.
Karthik
Karaikudy@gmail.com