#601
As I reflect on that pivotal week 33 years ago, this week, when I sat for my final interview with Sandoz in Bombay, I can’t help but marvel at how much it shaped my life and career. Joining the Swiss pharmaceutical giant in 1991 was more than just a professional milestone—it was a transformational breakthrough that opened doors I could only dream of.
The journey to that interview began with my preliminary selection in Gujarat. The invitation to Bombay was exhilarating, and I knew this was my shot to enter the world of global multinationals. Sandoz symbolised a level of professionalism, respect, and rewards that were a world apart from the Indian corporate environment I was familiar with at that time. Determined to make the most of it, I prepared tirelessly, reviewing my technical knowledge and reflecting on how to position myself as a candidate who could deliver results. I took Lalitha with me from Gujarat to spend time post interview to show her around Bombay (We were married few months earlier!).
A Gruelling but Enriching Interview Process
The Bombay interview itself was an experience to remember. It stretched across multiple rounds, each challenging me in new ways. The technical discussions were probing but manageable, thanks to my hands-on experience. I had worked on several implementations, which gave me the confidence to address their questions. I could sense the interviewers' interest as I articulated practical solutions and showcased my understanding of the role. It felt like I was proving that I not only knew my stuff but could hit the ground running.
The behavioural interview, however, was a different beast altogether. At 28, I found myself facing questions that were both introspective and challenging. The Safety Director, in particular, took me by surprise with the depth of his inquiries. He didn’t just skim the surface but delved into my education, family background, school experiences, and even my extracurricular activities. His approach felt almost surgical—layer by layer, he sought to understand who I was beyond my resume and he took notes to may be make decision. I still chuckle at some of his questions, (Why I was an average student at School exams with just 65%) but I was patient, open, and honest, which seemed to build a strong connection between us.
The Icing on the Cake: Compensation Talks
The final session with the HR Director, Dr. Rajen Mehrotra, was the most memorable. After a rigorous day of interviews, we discussed compensation. Dr. Mehrotra offered me a substantial raise—far beyond anything I had expected so much that I was in disbelif for few seconds. Then I came to know that companies have a salary range for a position on market value, and they dont care what you earn at present and make an offer on the band and then it is take it or leave it! (That taught me a lesson never to bend companies on compensation, you won't go anywhere with that!). Yet, in a moment of candidness, I asked for an additional Rs. 100, explaining that Lalitha, was probably expecting a baby (though I wasn’t entirely sure at the time). I mentioned it would help with the cost of milk. To my delight, he laughed, agreed, and added the amount. That Rs. 100, while seemingly small, felt like a symbol of my determination to secure the best for my family. Nine months later, (Sep 92) Radha was born—a beautiful blessing that added to the joy of this milestone.
Late KP Pathak, Plant Manager Sandoz Chemcials divison at Facility. Great guy, calm, cool. I never seen him speak with a raised voice!! He will be missed!
A Golden Era at Sandoz
I joined Sandoz on December 31, 1991—the last day of the year—(Chaired Safety meeting on day 1, as there was month target to meet and person managing safety temporarily felt releived to hand over to me!) and it marked the beginning of a golden period in my life. Ofcourse, as with MNCs there are always new year's eve party to follow in the evening.!! hahhhaha! Those 4.5 years were some of the best in my career. I had the privilege of working with an incredible team, supportive managers, and a corporate environment that set benchmarks for excellence. The exposure to international standards and the collaborative support from Bombay and Basle shaped my understanding of what it meant to deliver world-class performance. We always went above and beyond local compliance, (Which never mattered to us for our benchmark was far higher and far tougher!).
In 1994, I had the opportunity to visit Basle for training—a transformative experience that further honed my skills. When I returned, I was committed to raising the bar at the Gujarat facility, and together, our team achieved remarkable results. The maturity and professionalism of all my colleagues across all departments /fuctions,at the site made the journey all the more fulfilling. Yes, there were odd manager here and there who resisted to put the best in place, but we just bulldozed them knowing fully well we had our back covered. Also the authority I was given including financials were frightening to say the least which made me to use plenty of diligence. I dont think I ever had that kind of authority subsequently in my career.
Tough Decisions, No Regrets
Despite the enriching experience, I eventually decided to move back to South India for better healthcare and education for my children. Gujarat,(11 years) though professionally rewarding, wasn’t ideal for raising a young family. It was a tough decision, but one I’ve never regretted. Every step since then has reaffirmed that the choices I made were right for my family and me.
Reflections on Preparation and Learning
Looking back, I realise how much that Sandoz interview taught me about life and professionalism. While I learned later, that interviews are, in essence, an artificial reality designed to filter people out rather than bring them in. Yet, my meticulous preparation and focus on genuine answers helped me make the cut. Out of three finalists, I emerged as the selected candidate—something I still take pride in.
The experience underscored the value of preparation, patience, and resilience. It also reinforced my belief that when an opportunity aligns with determination and effort, breakthroughs happen. That moment in Bombay 34 years ago wasn’t just an interview—it was a turning point that shaped my career, my family’s future, and my understanding of what it means to strive for excellence.
Karthik
7th Dec 2024 9am.
PS: As with Manufacturing companies, the glory didnt last long. Sandoz was spun in to Novartis, Syngenta and Clariant in the late 90s, (Closer to my time of my departure!)... Now even best of MNCs are average performers with costs as focus and leaders (Do they even exist, I wonder!!) lacking manufacturing competence to excel....... Sad aspect globally, but expected given the pressure.
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